Data We Collect Across Your Account Activity
When you create an account, we collect your name, contact details, and identity verification information as required by applicable rules in eligible regions. Every time you deposit or withdraw through JazzCash, Easypaisa, or Raast, transaction records are logged against your account wallet — these records let
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us verify payments, resolve disputes, and maintain your transaction history. We also collect device identifiers, browser type, IP address, and session activity to keep your account secure and detect unusual access patterns. If you contact our support team, the content of that exchange is stored so
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we can follow up accurately. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors like JazzCash, Easypaisa, and Raast is limited strictly to what those processors need to complete your transaction. Retention periods vary by
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data type: account identity records are held for as long as your account is active and for a period after closure as required by applicable rules; session and device logs are retained for a shorter period. You can request a copy of the data we hold
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about you or ask us to delete it where local law permits — see the contact section below for how to reach us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.